Reasons to Choose a Cleaning Company with Diamond Certification

|September 14, 2016

Diamond Certification is a prestigious award found in the Bay Area, and it is only granted to companies and cleaning businesses that have undergone a strict certification process. Choosing a Diamond Certified cleaning business near San Francisco ensures that the cleaning services will be done well, safely, and with customer satisfaction being the highest consideration in mind.

Customer Reviews Are Phone-Verified

When reading online reviews, customers may not always be certain they are reading a true account from a real customer. However, when a company has been Diamond Certified in the Bay Area, the reviews are 100% real, whether they are bad or good. The people at Diamond Certified personally call a random selection of reviewing customers to ensure that their reviews were made by them. When a cleaning business has been Diamond Certified, customers can know that they have been verified as trustworthy and dependable.

Companies Undergo 12-Step Certification

By following and passing the 12-step certification process, cleaning businesses and many other companies can achieve Diamond Certification. To gain Diamond Certification, real customers must first be called, verified, and asked their honest review of the company. Out of the surveyed customers, the cleaning business must achieve a score of at least 90 out of 100 to gain the title of “Highest in Quality.” After these steps, Diamond Certification requires companies carry the necessary insurances and certifications mandated by the state and industry standards. After these requirements have been verified, a company may be awarded Diamond Certification, but they must maintain a positive status with customers and the team at Diamond Certified to retain their certification.

Ratings Are Updated Regularly

It is important to customers that reviews and certifications are current and updated regularly. With Diamond Certification, businesses are constantly monitored through customer satisfaction and industry certifications. As these various requirements are updated, customers can feel confident that their choice in a Diamond Certified cleaning company is current and high in customer satisfaction.

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