Although it used to be common to delegate cleaning responsibilities to employees or a designated janitorial staff, an increasing number of companies are realizing they can lower overhead by outsourcing these services and hire a commercial cleaning service. While also leaving less financial responsibility for the company, professional teams also have a deeper industry knowledge on how to keep business facilities properly cleaned, as well as an understanding of what will be impressive for your customers, and not cutting corners. With all of this, many cleaning companies will be competing for your business, so it’s important to know how to evaluate which cleaning company will be the best for you and your business’s needs. Here are some tips on how to choose a reliable and experienced commercial cleaning service.
Recommendations and references
Beginning your search by asking your peers and other office tenants is a great place to start. These individuals are people you trust and are in your business, so they can give you personal opinions on the cleaning services they currently use or have used in the past, and will know what kind of information you need to make your decision. You can also get recommendations from online reviews to find helpful information on particular service companies. With that being said, be sure the reviewer has been verified as an actual past or present customer of that specific cleaning company.
Background and information
There are a variety of resources at your disposal for you to do a thorough background check on the company you are looking to hire. Places like the Better Business Bureau and your local Chamber of Commerce can give you insight on if they are a legitimate and decent company before you begin making your own phone calls. It’s also important to be completely aware of their cleaning hours, flexibility, proof of insurance, along with pricing. You can take this information and see how it compares to other cleaning companies you are vetting, so you can feel confident in your choice.
Commercial cleaning companies that already have an established cleaning process, and are able to give you that information quickly and clearly, is a great sign that they understand your needs. This ultimately means that they have a proven track record that shows that they know how to get results. Most importantly, however, make sure they can adapt any approaches as necessary to fit your needs – having a protocol in place is great, but being inflexible means you’ll end up with gaps in your service that can compromise the results.
If possible, go local
As a company, giving back to your community is always a great thing to do, and where you spend your dollars is a perfect opportunity to do so. If possible, really consider this option as there are many benefits, such as meeting with them in person to give you an understanding of who they are as a business. Also, with them being local, it can be easier for you to get in contact with them and a crew sent out to you more simply in case there is an emergency.
Choosing the right commercial cleaning service for your business is a big decision, and by following these tips the process should be smooth sailing.