Punch List
We will provide a customized check-list tailored to your
specific service outline. Our supervisor checks off tasks as
they are performed, letting you know when tasks were done last, or when you want
services to be done in the future.
Communication Log Our 24- hour 7-day-a-week communications network makes us the most responsive company in the industry.
At the start of every job we set up a communication log that will be posted in a mutually convenient location. Our English-speaking supervisor checks it every time they are there, responding to any comments written as well as communicating any issues they encounter.
Quality Control Questionnaire Each month ICS sends its clients a questionnaire asking about the quality of the work. In this manner we can “fine tune” our performance as well as give the janitors the positive feedback they deserve.